DSET's Ordering Gateway Products help automate Local Service Request (LSR) for Number Port (NP), Directory Listings (DL), Loop Services (LS), Access Service Request (ASR) for High-capacity circuits,Transport etc and provide automated support for LNP, E911, Calling Card and Caller ID services.

RequestFlow (LSR/E911/BLIF)

For any competitive local service provider (CLEC), effective interconnection with trading partners means faster time to market – or “faster time to service” – and greater customer satisfaction and portability. Such interconnection requires a variety of systems designed to deliver comprehensive functionality and easy implementation – systems like DSET’s RequestFlow –bonding gateway. The RequestFlow gateway allows a competitive provider to order facilities such as cable pairs and loops from an incumbent carrier with maximum efficiency and cost-effectiveness.

RequestFlow a bi-directional gateway is built to the Canadian Telecom market based on Canadian Local Ordering Guidelines (CLOG)  to create Local Service Requests (LSR’s) to send to ILEC/CLECs and also to process incoming LSRs from Competitive Local Exchange Carrier (CLEC) to order local telephone service, loop services, cable pairs, dial tone, private-line and frame-relay services for your customers.

RequestFlow  has a user Work list to track user activities for different order  with in-built upfront validation of LSRs and capability to correct/validate the orders as per the CLOG standards. The gateway gives you capabilities  to manage the  process, review the status of orders received with Enhanced reporting tools to more effectively manage your business with many trading partners in one application.

Some of the benefits of ezLocal are:

  • Reduced errors
  • Shorter service intervals
  • Accelerated expansion into new markets
  • Reduced training costs
  • Standalone GUI for Quick Start, testing or training
  • API for integration to OMS
  • Specific API for integration to MetaSolv Solutions
  • Reporting capabilities to track transactions

RequestFlow product is integrated with the following two modules:

E911 module to update 911 Data as per the trading partner standards such as Telus AB, Telus BC, MTS, SaskTel, etc.

Basic Listing File Exchange (BLIF) module to submit  Directory Listings to ILEC/Directory Service Providers.