DSET understands the economic and time constraints faced by today's providers of telecom services. Daily pressure associated with processing number port requests, access services, directory listings, IP services and other provisioning measures are intense. Organizations can benefit from solutions which can reduce errors as well as improve time associated with service delivery.
CSR/AVQ
DSET’s CSR/AVQ Solutions allows the providers to retrive correct information of the customer before submitting the porting request to the old service provider. This will reduce errors and is essential for the smooth processing of the orders. In additiona the AVQ process will provide the new service provider with the ability to validate the address given by the end user. To find out more about this feature or schedule a demo contact sales@dset.com.
DSET delivers the following web based portals to automate the CSR and AVQ processes.
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