DSET Reports Financial Results for Fourth Quarter and Year

Bridgewater, NJ - February 15, 2001 - (Nasdaq: DSET) - DSET Corporation today reported financial results for the fourth quarter and year ended December 31, 2000.

For the fourth quarter of 2000, total revenues amounted to $5.3 million, as compared with $15.1 million for the same period in 1999. For the fourth quarter of 2000, license revenues accounted for $2.8 million, or 51.7% of total revenues, and service revenues accounted for $2.5 million, or 48.3% of total revenues.

Of total revenues, $2.4 million, or 45.6%, came from sales to competitive telecom service providers and $2.6 million came from the sale of legacy product lines now discontinued or being resold by a third party.

The net loss for the quarter amounted to $18.7 million, or a loss of $1.61 per share on a basic and diluted basis, as compared with net income of $3.2 million, or $0.27 per share on a diluted basis, for the quarter ended December 31, 1999. The weighted average number of basic and diluted common shares outstanding for the fourth quarter of 2000 was 11.6 million and the number of diluted shares for the fourth quarter of 1999 was 11.8 million.

The net loss for the quarter included charges of $9.8 million for reserves for doubtful accounts, consolidation of operations, and impairment of certain intangible assets. In addition, the loss included a provision of $6.9 million for a valuation allowance against deferred tax assets not previously communicated.

Revenues for the twelve-month period increased 5.4% to $47.0 million as compared to $44.6 million in the prior year. License revenues were $32.9 million, or an increase of 36.4% for the twelve-month period, and service revenues were $14.2 million, or a decrease of 30.9% as compared to the prior year.

The net loss for the twelve months ended December 31, 2000 was $18.8 million, or $1.65 per share on a basic and diluted basis, as compared to net income of $6.5 million, or $0.59 per share on a diluted basis, last year. The loss for 2000 included charges of $15.6 million for write-offs and reserves for doubtful accounts, consolidation of operations, and impairment of certain intangible assets. The loss also included the $6.9 million valuation allowance for deferred tax benefits mentioned above.

Fourth-Quarter Analysis
As we pointed out in our December 27, 2000 press release, our financial results for the fourth quarter were down significantly due to the following reasons:

  1. Our revenues were approximately $15 million lower than expected due to all the factors that had been discussed publicly in the industry over the last few months. These include a lack of confidence in the ability of many competitive service providers to establish viable business models into which various financing sources would invest capital. This lack of funding forced service providers to stop spending on many capital projects, including DSET gateways. Many of our targeted customers had already purchased billing and order management systems but decided to delay their purchases of gateways until the funding climate improved and the order flow from their customers increased. These purchasing delays not only occurred at under-funded CLECs but also at well-financed service providers.

  2. The aforementioned funding crisis also affected existing customers who had not paid us yet. We recognized a charge of $4.3 million to increase our reserves for doubtful accounts in the fourth quarter of 2000, reflecting our concerns about certain customers who we now believe will not be able to pay us.

  3. Two more of our customers went bankrupt in the quarter, resulting in an additional charge of $1.2 million to increase our reserves for doubtful accounts.

  4. We also provided additional reserves to allow for charges of $2.1 million associated with customers who have delayed projects.

  5. We recognized a charge for employee severance and other costs of $600,000 associated with the consolidation of our development centers into two rather than three facilities.

  6. We recognized a non-recurring charge to write down $1.3 million of certain intangible assets associated with products no longer being offered for sale or technology that will not be used in our products going forward.

  7. We sold our subsidiary in China and recorded a provision of $300,000 against our remaining investment in that company.

In addition, we have recorded a valuation allowance of $6.9 million against the future benefit related to deferred tax assets. We concluded that we could not meet the accounting standard which requires that it was more likely than not that the benefit of the deferred tax assets would be realized as an offset to future earnings. In making this assessment, we considered, in particular, the unpredictability of our customers' purchasing decisions. We believe that many competitive service providers will consider and, eventually, purchase DSET's software products.

However, due to the volatility that this market segment displayed in the last half of 2000 and the significant capital that these companies require to be competitive, DSET's future revenue stream is not subject to the level of predictability necessary to support the deferred tax assets. We will continue to evaluate the realizability of these deferred tax assets at each balance sheet date and will reverse the valuation allowance as we generate income to take advantage of the allowance or as business prospects improve.

2000 Overview

In 2000, we recognized about $15 million in revenues from our legacy products (application development tools) and certain LNP (local number portability) applications. We expect no material revenues from these discontinued product lines in 2001.

Although our sales of $32 million for gateways were up from $20 million in 1999, we were short of everyone's expectations.

We believed that our transformation to a supplier of gateway software and services in 1999 and 2000 was a good strategy for the company. We knew we could not support the expense associated with our legacy products, which continued to experience revenue deterioration, so we transitioned out of them in various ways. We counted heavily on the continued growth opportunities in the competitive service provider marketplace, and during the first nine months of 2000 we were in the process of expanding product lines and geographical markets to capitalize on these opportunities.

The change in the competitive telecom marketplace in the last few months of 2000 was so severe that it affected us in many ways, as evidenced by the different types of charges to earnings that we outlined above. Although we anticipated a slowdown in gateway purchases after the third quarter, the rapid nature and severity of the change took the industry by surprise. Our view is that competitive service providers put both feet on the brakes as it relates to committing cash to purchasing gateway software. They have not yet taken their feet off the brakes.

We did, however, achieve much in 2000:

  • We ended the year with $35 million in cash, cash equivalents, and marketable securities.
  • We have 38 active customers who have bought into the value proposition that they cannot compete and provision new services effectively if they do not have a significant level of electronic flow-through for order processing with the former regional Bell operating companies (RBOCs) and other trading partners. Our gateways, managed by a service provider's IT team or outsourced to an application service provider (ASP), make this possible.
  • Our customer base of competitive service providers includes CLECs (70%), independent LECs (17%), cable and energy companies (8%), and DLECs (5%).
  • Our partnerships with software vendors providing order management systems continue to grow, and our ability to integrate our products with these vendors is also improving, solving what the industry now recognizes as a critical problem - the integration of disparate software products that provide flow-through of information between systems.
  • Our new partnership with Siebel Systems has the potential to produce excellent results, as our competitors do not have gateway solutions for automating the resolution of trouble tickets with the RBOCs.
  • Our new PreOrder-Advanced Edition gateway provides capabilities for enhanced translation of the information in customer service records (CSRs) that some of our competitors do not have.
  • Our move to Java 2 Enterprise Edition (J2EE™) technology, using BEA Systems Inc.'s WebLogic Server™, is an important strategic step that will translate into a competitive advantage. This software development platform will enable us to introduce leading-edge products more quickly and cost-effectively, while our competitors may still be utilizing proprietary development platforms.
  • Our ILEC/LSOG "Change Management Service" provides updates to our customers' gateway software in days, and in some cases hours, via the Web, while our competition claims it is almost impossible to cope with the challenges of making such changes so quickly.

Looking Forward

As a result of market uncertainties and the impact on our financials, we have taken action to reduce our expenses going forward. We reduced our employee base by approximately 100, with most of these employees being associated with our discontinued legacy product lines and our Chinese subsidiary. We expect to end the first quarter of 2001 with 235 employees.

As discouraging as 2000 was in some ways, we believe that there is hope for the future. Our belief is that the most telling sign of potential for DSET's current products (electronic bonding gateways) is the number of competitive service providers who have purchased order management systems.

We believe the lag time between an order management system going into production and the purchase of gateways has historically been three to six months. Now, as a result of industry-wide funding issues, we believe that the lag may be six to twelve months. Therefore, we are hopeful that the third or fourth quarter will see the beginnings of a rebound. As a company that has had a rich heritage of success (29 profitable quarters in a row through Q2 2000), we are committed to returning to profitability.

In our segment, the ASP model has not yet taken hold. Possibly 10% of service providers using gateways for ordering local loops have decided to outsource to ASPs. The funding problems for competitive service providers may change this and we are glad that two early-stage ASPs have chosen to offer the capabilities of DSET software to service providers that do, in fact, want to outsource.

Even for those service providers that want to manage the RBOC interfaces (gateway software) internally in their IT shop, the industry-wide funding issue may force a move to financial terms that are stretched out over time, on a transaction or lease/rental basis. A move to a recurring revenue model may be embraced by many software and hardware companies because of the risks associated with large sales closing in the last week of the quarter.

In the first quarter of this year, we are introducing alternative pricing models that will allow customers to purchase our gateways in various ways. This may allow some customers to pay for their licenses over time and provide DSET with a recurring revenue stream with upside potential as compared to our fixed license fee model. Although this could have a short-term impact on our revenues, we believe that it may strengthen our forward-looking revenue picture over time.

In light of all of this, and the overall turmoil in the telecom sector, we have decided to not provide 2001 guidance in this report. Hopefully, we will have a better view of the year's potential when we announce our earnings for the first quarter in April 2001.

Conference Call on Friday, February 16, 2001


A conference call will be held at 11:00 AM Eastern Time on February 16 during which the quarter's results will be discussed by William P. McHale, Jr., DSET's chairman, president and chief executive officer, and by Bruce M. Crowell, vice president and chief financial officer of DSET.

Investors can listen to a live Webcast of the conference call at www.StreetFusion.com. The DSET Web site, www.dset.com, will also have a direct link to the conference-call broadcast at this site. Listeners should go to the Web site at least 15 minutes prior to the call to download and install any necessary audio software.

For those who cannot listen to the live Webcast, the teleconference will be archived on both the DSET and StreetFusion sites for 30 days. In addition, you may also listen to the playback of the call after 2:30 PM by dialing 1-800-475-6701, access code 568469 through February 23, 2001.

About DSET

DSET Corporation supplies software and services that enable telecommunications providers to implement electronic Trading Partner Networks, which significantly reduce the time required to provision services for customers and resolve service outages to maintain high service quality and ensure customer retention. DSET is headquartered in Bridgewater, New Jersey, and the company's Web site can be viewed at www.dset.com.

Statements regarding financial matters contained in this press release, other than historical facts, are forward-looking. Since all statements about DSET's plans, estimates, and expectations are based on current projections that involve risks and uncertainties, and are subject to change at any time, the company's actual results may differ materially from expected results. Investors should consider these risks and uncertainties, which are discussed in documents filed by DSET with the Securities and Exchange Commission. These documents identify important factors that could cause the actual results to differ materially from those contained in the projections or forward-looking statements. DSET expressly disclaims any obligation to update any forward-looking statements.

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DSET Contacts:
Financial: Bruce Crowell, Chief Financial Officer,
908-526-7500 Ext. 1775, e-mail bcrowell@dset.com

Media Relations: Dean Maskevich, Marketing Communications,
908-526-7500 Ext. 1366, e-mail: dmaskevi@dset.com

Investor Relations: John P. Murphy, Westfield Investor Relations,
908-233-1558, e-mail: westfieldir@worldnet.att.net

DSET and the DSET logo are registered trademarks of DSET Corporation.

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