DSET Announces ezPreOrder 1.2
Expands Capabilities for
Automated Retrieval and Processing of Customer Service
Information for Competitive Providers
Bridgewater, NJ - June 21, 2001 - (Nasdaq: DSET) - DSET
Corporation announced today that it has shipped a new version
of the ezPreOrder gateway currently in service at multiple
customer sites. ezPreOrder 1.2 adds support for electronic
bonding with two new trading partners, Qwest and GTE, to complete
interconnection coverage for all regions served by the major
local exchange carriers.
ezPreOrder automates the first phase of transitioning customers
to competitive service providers from trading partners such
as incumbent carriers. The pre-order transactions performed
determine service availability and facilitate the correct
completion of orders sent to trading partners, considerably
reducing order turn-around intervals and operational costs.
Built on the Java J2EE platform, ezPreOrder automates
a wide range of pre-order functions, including the retrieval
of customer service information (CSI) from trading partners,
address validation, telephone-number reservation, and xDSL
loop qualification. Validating service addresses before sending
orders to a trading partner eliminates a major cause of order
rejection and costly reprocessing.
"One of the hallmarks of DSET's presence in the competitive
telecom market has been our responsiveness to clients' needs
for greater functionality in current products, in this instance
the ezPreOrder gateway," said DSET product planner Akshay
Goel. "Every competitive provider needs to maximize efficiency,
beginning with the pre-order process. The enhancements that
ezPreOrder 1.2 offers make it easier to obtain information
essential for migrating customers from trading partners and
help to ensure that services are turned on for new customers
as quickly as possible."
About DSET:
DSET is a leading supplier of software known as electronic-bonding
gateways that enable competitive service providers in the
telecommunications industry to implement an automated Trading
Partner Network (TPN). A TPN plays a critical role in lowering
the cost of acquiring customers, reducing the amount of time
required to turn on services for new customers, and minimizing
the time required to resolve service outages to ensure higher
customer satisfaction and less customer turnover. DSET provides
the installation, training, interoperability-testing, and
maintenance services needed to put TPNs into production and
maintain efficient operation. DSET is headquartered in Bridgewater,
New Jersey, and the company's Web site can be viewed at www.dset.com.
Statements regarding financial matters contained in this
press release, other than historical facts, are forward-looking.
Since all statements about DSET's plans, estimates, and expectations
are based on current projections that involve risks and uncertainties,
and are subject to change at any time, the company's actual
results may differ materially from expected results. Investors
should consider these risks and uncertainties, which are discussed
in documents filed by DSET with the Securities and Exchange
Commission. These documents identify important factors that
could cause the actual results to differ materially from those
contained in the projections or forward-looking statements.
DSET expressly disclaims any obligation to update any forward-looking
statements.
x x x
DSET Contacts:
Media Relations: Dean Maskevich, Marketing Communications,
908-526-7500 Ext. 1366,
e-mail: dmaskevi@dset.com
Investor Relations: John P. Murphy, Westfield Investor
Relations, 908-233-1558, e-mail: westfieldir@worldnet.att.net
DSET and the DSET logo are registered trademarks of DSET
Corporation.
Java and J2EE are trademarks of Sun Microsystems, Inc. in
the United States and other countries.
All other trademarks are the property of their respective
owners.
|