DSET's Professional Services

As a complement to our gateway solutions, DSET offers a full line of services that can move your company forward quickly and cost-effectively. When it comes to building your Trading Partner Network, we are ready to assist with program management, implementation, and training. Of course, we are always available to provide the technical support needed to maximize the productive use of our solutions.


Program Management
When you purchase a DSET software solution, you'll work with one of our highly experienced Program Managers who will be your single post-sales point of contact. The Program Manager has overall responsibility for the implementation of DSET products, as well as for the successful completion of interoperability testing.

Trial Services
Trials can be held before full deployment of DSET products. This allows the potential DSET customer or partner access to network design, configuration, and field testing of DSET solutions.

Implementation / Integration
Implementation is the actual installation, configuration, and inter-operability testing of your DSET products. The expert Field Engineers assigned to your project will carry out all of the technical tasks for which DSET is responsible. DSET also provides services to integrate its software into existing OSS solutions.

Training
DSET will provide training for each of the products you have purchased as specified in your contract and project schedule. However, we also offer a comprehensive general program of courses built on our preeminence in the field of telecommunications software.

Technical Support
DSET is committed to providing the highest level of support for the many competitive telecom carriers who have deployed our electronic-bonding solutions as an integral part of their operations support environment.